support.volunteerhub.comSupport : VolunteerHub Support

Customer Support Welcome Login Sign up Home Solutions Forums Quickstart Webinars Status How can we help you today? Enter your search term here... Search New support ticket Check ticket status Knowledgebase Getting Started with VolunteerHub Getting Started 11 Getting Started Guide for VolunteerHub Administrators 01. Accessing Your 'Hub' for the First Time 02. Customizing Your VolunteerHub Site See all 11 articlesAdditional Apps & Features Apps & Features 14 Advanced Permissions Advanced Waivers Configurable Forms See all 14 articlesIntegrations 8 Raiser's Edge Integration People Facts: Background Screening Integration Label Printer Integration See all 8 articlesFrequently Asked Questions (FAQ) Events and Event Groups 28 How do I delete an event? A Quick Guide to Recurrence Templates Is it safe to delete a recurrence template? See all 28 articlesSite Customization 17 How do I create a question to opt in to text messages? How do I create an "I accept" question for a legal document? How do I change the default event view when a user first logs into their VolunteerHub site? See all 17 articlesReporting 7 How do I export a roster of volunteers? How do I run a report for one user's hours during a specific date range? How can I get the answer to a User Form question to appear in reports? See all 7 articlesBilling 9 How do I review and/or print a history of invoices and payments? What are my payment options for my VolunteerHub site? Where do I send check payments? See all 9 articlesLog-In and Passwords 3 Can I prevent my session from timing out? How do I reset a password for a volunteer? How Can I Troubleshoot Log-In Issues?Email and Messaging 13 How do I print labels or envelopes (mail-merge) to send to our volunteers? How do I send an email to all users registered for an event? What do the system emails look like? See all 13 articlesUsers and User Groups 30 Can you suggest some wording to invite my users to VolunteerHub? How do I add a user with some but not all administrative access? Why aren't my join codes working? See all 30 articlesEvent Registration & Check-In 16 Why do users receive a "No birthday specified" error when signing up for an event? Why can't my users see the Sign Up button for an event? Can I prevent users from signing up for events that take place at the same time? See all 16 articlesNew Administrator FAQs 9 How do I update the contact information in our site? Oops... Are you using Internet Explorer? Glossary of Terms See all 9 articlesAPI API 4 Introduction to the VolunteerHub API Object Model Endpoints See all 4 articlesVolunteer Guides Volunteer’s Guides 6 Accessing and Using VolunteerHub for Volunteers Using Kiosk for Volunteers Using QR Codes for Volunteers See all 6 articlesCommunity forums Showing recent updates VolunteerHub Forums Announcements 99 VolunteerHub April 2024 Release Notes Posted by Matthew Murphy , 20 days ago Last Reply by Matthew Murphy 20 days ago Blog Post: Nonprofit Staff Attrition: What Can You Do to Retain More? Posted by Matthew Murphy , 27 days ago Last Reply by Matthew Murphy 27 days ago Podcast Interview: Feeding America Food Bank Loves VolunteerHub Posted by Matthew Murphy , about 2 months ago Last Reply by Matthew Murphy about 2 months ago See all 99 topics Home Solutions ForumsCookie policy We use cookies to try and give you a better experience in Freshdesk. You can learn more about what kind of cookies we use, why, and how from our Privacy Policy . If you hate cookies, or are just on a diet, you can disable them altogether too. Just note that the Freshdesk service is pretty big on some cookies (we love the choco-chip ones), and some portions of Freshdesk may not work properly if you disable cookies. We’ll also assume you agree to the way we use cookies and are ok with it as described in our Privacy Policy , unless you choose to disable them altogether through your browser. Help Desk Software by...